Privacy Policy
Last updated: November 14, 2026
This Privacy Policy explains how Laminar Checkout LLC ("Laminar," "we," "us") handles information when you use laminarcheckout.com and the Laminar Checkout compliance scan (the "Service"). Laminar Checkout LLC is the data controller for the personal information described here.
Information we collect
- Your work email. Required to run a scan or join Shopify integration early access.
- Store URL or domain. The store address you submit for a scan, or the myshopify.com domain you give us for early access.
- Scan results. The risk score and risk level from your scan (or the reason a scan couldn't finish).
- Request details. The time of your submission, your browser's user-agent and the page that referred you to our site. Our hosting provider also processes IP addresses in server logs, and we use IP addresses briefly in memory to limit abuse.
- Public website content. To produce a report, the scan reads pages that are already public on the submitted site, such as policies, contact and about pages and the product catalog.
- Merchant account. If you sign in, your email address and sign-in records (handled by our authentication provider, Supabase), plus the scans you run from your dashboard.
- Connected Shopify store data. If you connect a store, with read-only access you approve in Shopify: your shop domain and name, order payment transactions (order number, transaction type, status, payment gateway, amount, currency and time) and Shopify Payments dispute details (type, status, reason, amount, deadlines). We don't store customer names, emails, phone numbers or addresses. The access token Shopify issues is encrypted at rest.
- Emails you send us. If you email us or book a demo, we receive your email address and whatever you include.
How we use it
- To run your scan and send you your results.
- To show your dashboard: compliance scores, transaction and dispute summaries and dispute rate for your connected store.
- To run the Shopify integration early access program and contact you when it's available.
- To follow up about Laminar Checkout's services. You can ask us to stop at any time.
- To keep the Service secure, prevent abuse and comply with legal obligations.
We don't sell personal information or share it for cross-context behavioral advertising, and we don't use advertising or tracking cookies on this site. We only access your Shopify store if you connect it, and we use that data only to provide the Service to you.
Legal bases (EEA/UK visitors)
We process information to provide the scan or early access you request, for our legitimate interests in following up about our services and securing the Service, and where required by law.
Where it's stored and who processes it
Submissions are stored in private storage with our hosting provider, Vercel. Merchant accounts, scan history and connected store data are stored in a database hosted by Supabase in the United States. We also use Google Workspace for email. These providers process information on our behalf under their own terms and security practices.
Retention
Connected store transactions and disputes are kept for a rolling 90 days and deleted automatically after that (open disputes are kept until they close). If you uninstall the Laminar app, we revoke our stored access token right away and delete all of that store's data when Shopify sends its shop deletion request, about 48 hours later. We keep other submissions for as long as they're useful for the purposes above, or until you ask us to delete them. Hosting logs are kept for the limited period set by our hosting provider.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete or object to the processing of your personal information. To make a request, including asking us to delete your email, store URL and scan results, email hello@laminarcheckout.com. We will not discriminate against you for exercising your rights.
Children
The Service is meant for businesses and is not directed to children under 16.
Changes
We may update this policy. The "Last updated" date above shows when it last changed.
Contact
Laminar Checkout LLC · hello@laminarcheckout.com